There are usually no problems with the availability of car workshops in any more or less large city. But choosing one that will provide qualified assistance to your car, provide a guarantee for the work performed, and ask for payment within reasonable limits is not easy. I will tell you about choosing the best car repair workshop available in UAE, about the best services that a service center should have, and most importantly – which station and in what situation is best to contact.
A car repair shop that works carefully and bills for its services correctly cannot be taken for granted. You can find tips for choosing a good car workshop in this article. Let’s discuss the tips:
1. Hytec Auto Garage: A Reflection of Excellence in Service
The Service Center in Dubai, Hytec Auto Garage, has a spacious work space and a neat and tidy impression. It’s a clean environment with not a speck of dirt or oil stains on the floor.
This is of course due to rules and the danger of slipping if there is oil during car maintenance, but I felt that this atmosphere has been created because it is a habit to immediately clean up any trash or dirt, rather than putting off cleaning until later.
The reason I mention this at the beginning is that from my experience, no matter what kind of car workshop it is if it feels dirty, it is often the case that the level of work is low. On the other hand, a place that is clean and well-organized inevitably leads to more efficient work, and many of them have a high level of maintenance technology.
In this respect too, the Hytec Auto Garage gave us the impression of being of high quality.
2. Transparency and Trust: Comprehensive Advice and Friendly Service
A reliable workshop will take time to address your problems. The workshop manager will discuss the necessary repairs after the inspection of your car with you on the vehicle and explain them. He will show you where the problem lies and what is required to fix it. If you are told that the car will be taken care of and then sent home, you should look for another workshop. At our car workshop in Dubai, the points that you discuss with the manager will be reflected in the cost estimate and the written order confirmation.
3. Cost estimate, written order confirmation, and proper invoice
Of course, you don’t need a cost estimate for changing the brake pads. However, for larger repairs, you should ask for a cost estimate. This cost estimate contains everything you discussed with the workshop manager. If you agree with the estimate, you can order the repair immediately. The cost estimate is often not free, especially if you take it home with you to compare different offers. However, the costs are offset against the repair.
The cost estimate is also the basis for the written order confirmation. You should definitely insist on a written copy. The price and duration of the repair stated in this order confirmation are binding for the car workshop. If the workshop guarantees you this price, it may not be exceeded. In all other cases, an excess of a maximum of 15% is permitted. After the work has been completed, you should of course also receive a proper invoice. The invoice will list the spare parts used and the working hours in full.
4. A Reputable Workshop: Inspect Your Car After Repairs
Unfortunately, it is not a given that a car garage in Dubai will show you the parts that have been removed after the repair has been completed. And of course, it is not always possible to determine whether these parts actually come from your car. Nevertheless, you should ask to see the parts. Basically, after the repair has been completed, you should check as far as possible whether everything was done as agreed.
5. No Surprise Bills: Prior Approval for Extra Repairs
It often happens that it is only during the course of the repair that it becomes apparent that further work is required. A good workshop will discuss this additional work with you before it is carried out. In these cases, too, a written order confirmation is important.
If this is not available, you will end up receiving a bill from dubious workshops for car maintenance service that you did not order and that are significantly higher than agreed. If you are not prepared to pay, you will not receive your vehicle.
6. Complete Car Care: Mobility Solutions
Most car workshops are not within walking distance. Therefore, you should check whether the repair shop offers a pick-up and drop-off service, for example, if your vehicle has to stay in the workshop for a longer period. And if you need to stay mobile in the meantime, for example, to drive to work, you should check whether the repair shop can provide you with a replacement vehicle. However, replacement vehicles are not free at every car workshop.
7. Conclusion: Authorized Workshop or Independent Workshop?
When it comes to repairing their vehicle, drivers can choose between an authorized workshop and an independent workshop. An authorized workshop is tied to a vehicle manufacturer. An independent workshop (Hytec Auto Garage) repairs cars of all brands and is often significantly cheaper than an authorized workshop. For this reason, many drivers choose an independent car garage in Al-Quoz, Dubai for the most reliable and truthful repair services.
However, choosing an independent workshop is not always possible. There is a two-year warranty period for your vehicle as prescribed by law, the so-called manufacturer’s liability for material defects. This means that if a defect occurs in the first two years, for example, a defective air conditioning system or a defective engine control unit, then the manufacturer is usually liable for this damage and must carry out the repair free of charge. You must have this repair carried out by the seller of the vehicle. In this case, you have no choice.
What this means for you is that once the warranty period for your vehicle has expired, you can freely choose whether you want to have your vehicle repaired in an independent or authorized workshop. I recommend only choosing Hytec Auto Workshop if the car is newer or older. Get in touch today.
